Your return policy stinks

Where would you prefer to buy from?  From CompUSA:

If you are not satisfied with a product you purchased from us and you return the product with the original receipt or invoice within 21 days from the original purchase or invoice date, you may exchange the product or receive a refund, except as explained below. Computers, monitors, printers, projectors, camcorders, cameras, and GPS/Navigation systems may be returned within 14 days from the original purchase or invoice date and may be subject to a 15% restocking fee if opened (unless defective). Opened software, games, and videos may only be exchanged for the same title. Opened service parts, motherboards, and processors may not be returned for refund, but may be exchanged, if defective. Labor, installation services, and shipping charges are non-refundable. All items must be in new condition, with the original box, packaging, manuals, accessories, and UPC code. Refunds will be made in the form of original payment. Purchases made by cash or check over $250 will be refunded by check from our corporate office within 10 business days. PERSONAL DATA: please remove personal data (e.g. computer/cell phone data, media, tapes) from returned/exchanged items. CompUSA is not responsible for any damages related to any loss, mishandling, or disclosure of personal data left on returned/exchanged item. Policy varies in HI & PR. See store for more details.

From Nordstrom:

Even if you're making an exchange or a return, we make it easy. A pre-paid RETURN LABEL is included with every order. Only the minimum return postage fee will be deducted from your return. And exchanges are totally free - by mail, by phone or in the store.

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Corey Smith is the Vice President of Innovation at Fisher’s Document Systems where he maintains a blog on business and technology.