The Top 10 Things I have Learned

This is my 500th blog post. I guess you could say that I am a bit prolific in my writing.... or, I am just a bit long winded.

The best advantage for this blog is an opportunity for me to learn new things. I get the opportunity to research and formulate ideas as I write. I feel a little withdrawn from learning when I don't write.

I thought that I would share the top ten things that I have learned during the course of writing this blog (I guess you can call it my best of...)

These are in no particular order.

1. Just because you call someone a valued customer doesn't make it so. If you send them a letter, use their name and prove it.
2. The customer experience is the most important thing in trying to gain new business and maintain your current business.
3. Lack of consideration for you customers' time can lose you money.
4. Many times, common sense is lost where it shouldn't be.
5. We tend to go over board with warning signs.
6. Failure is good... it is the only way we can grow.
7. The fine print makes the deal look like a lie.
8. We buy like we sell... or, we want to be sold to like we sell.
9. Spammers make us lose our convenience... really, anyone that tries to breach our security, makes live more complicated for us. But, sometimes, we do it to ourselves.
10. People think that if someone says it, it must be true... well, not so much.