May 2007

You are being watched

If you use e-mail, instant messaging or a BlackBerry at work smile! Your company is recording everything you do, thanks to new federal rules that are now in effect. It was inevitable and now it is here. On December 1, 2006, rules approved by the Supreme Court require that all electronic information be available in the event there is a legal proceeding. If you communicate something electronically, there better be a record of it. Fox News has a report about the requirement to track all electronic data. So, what's your strategy? Do you have a process in place to track this information? Notice, I didn't say "system"... I said "process." Let me know what you are doing about it... I am curious. Thanks to Jared for emailing this article to me.
Corey Smith is the Vice President of Innovation at Fisher's Document Systems where he maintains a blog on business and technology.

Is the PC market dying?

On my technology news feed, there is an interesting post from TechDirt. You might be interested to take a look on their thoughts on the thought that the PC is essentially dead. I find it incredibly interesting. TechDirt points out that since the inception of the personal computer, it really hasn't changed much. There hasn't been much innovation in the essential form of the product... it has the essentially the same monitor, keyboard and mouse. It has gotten faster and able to store more stuff. Apple has proven that there are some innovative things that can come from the computer industry like AppleTV, the iPod and the iPhone. Although, my favorite innovative product from the computer industry has to be TiVo... not DVR, TiVo.... there is a big difference.
Corey Smith is the Vice President of Innovation at Fisher's Document Systems where he maintains a blog on business and technology.

Political Leadership?

A lesson in leadership could be learned by the Veto today presented to Congress on the bill to fund and pull out of Iraq. The Democrats headed by the Pelosi/Ried duo have spent millions dollars to get nowhere. It happens to both parties and just demonstrates the need to hearken to a former president. It was Dwight D. Eisenhower that said, “I despise all adjectives that try to describe people as liberal or conservative, rightist or leftist, as long as they stay in the useful part of the road.

Boring Teachers

A few weeks ago I had to sit through a lecture that did everything in its power to . . .well. . .bore me to death. I decided to go to my trusty book of quotes and found this gem. “The best teacher is the one who suggests rather than dogmatizes, and inspires his listener with the wish to teach himself.

Not My Job

Not My JobHow about this? Rather than just moving the branch, the paint truck just drove around it... as a result, a sub-standard job. It reminds me of a night I was traveling when working for Canon USA. I was in San Francisco for a few days. One night I wanted to have an ice cream sundae to take to my room. I went to the restaurant to order my ice cream so that I could take it to my room (I didn't want to pay the extra $8 just for room service to deliver it since I was already there anyway). When I asked for ice cream to go, the waitress asked me where I was going to take it. I told her and she said that union rules prevented her from letting me take anything from the restaurant to my room because that was a different union's responsibility. I was dumbfounded. How often do we ignore the simple things that will allow our service to stand out in the crowd because it is simply not our job? How can we ever expect to be great if we keep passing the buck? Thanks to Seth Godin for the picture.
Corey Smith is the Vice President of Innovation at Fisher's Document Systems where he maintains a blog on business and technology.

The Joshua Tree Princple

Joshua Tree How many times do we learn something that we are convinced we have never heard of before but later find that we actually knew that thing all along?

I am re-reading an old book of mine by Robin Williams (not the commedian) titled The Non-Designer's Design Book (ISBN 1-56609-159-4). I recommend it for anyone who needs to understand a little bit about design. It is helpful even when designing something as simple (but important) as a resume. There are some key things in the book that I think are critical to so many fields of business because we need to understand how to present our information. I will share some salient points over the next few weeks from the book, but I really recommend you purchase this. You can probably pick it up for less than $15. "Many years ago I received a tree identification book for Christmas. I was at my parents’ home, and after all the gifts had been opened I decided to go out and identify the trees in the neighborhood. Before I went out, I read through part of the book. The first tree in the book was the Joshua tree because it only took two clues to identify it. Now the Joshua tree is a really weird-looking tree and I looked at that picture and said to myself, “Oh, we don’t have that kind of tree in Northern California. That is a weird-looking tree. I would know if I saw that tree, and I’ve never seen one before.

Spam is content, too

Whether you like it or not, spam is going to be around for a long time. It is content and we need to do something about it. Three years ago CAN-SPAM (the government's attempt to foil spammers) was enacted. The goal was to reduce the effects of spam. I found an interesting article titled CAN-SPAM Has Minimal SPAM Impact. One simple quote from the article states, "Ever since reaching a compliance level of seven percent in December 2004, CAN-SPAM compliance has dropped. It wavered from two to five percent in 2005, while at times fell below one percent in 2006" The best example of why spammers are so anxious to use spam is from Bob Sullivan's Blog (The Red Tape Chronicles). He has a post titled Spam Never Dies. In this post, he describes his experience testing a spam message for a mortgage loan and how spammers used spam to put him in touch with a mortgage office (funny, the ads on the page are for mortgages... Web 2.0 at its best).
Corey Smith is the Vice President of Innovation at Fisher's Document Systems where he maintains a blog on business and technology.
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