credit card

Fraud, stupidity and bad customer service can ruin your day.

Last week I looked on my Discover card online account and found a few $100 charges (four of them) to an online processing company. I also saw three $100 credits. credit card

Confused, I called the company. I found out that someone was using my credit card to purchase credits at an online casino (I promise Mom, I don’t have a gambling problem). The service rep I talked to indicated that there were 19 total attempts to buy from this online casino and 15 of them were voided before they hit my card. The company recognized that they were fraud.

This company was very nice to work with. I got my last $100 back with no problems or headache. But, I decided to report fraud to Discover Card to be safe.

There were two recurring charges on my credit card that were pretty important to be continued. One was our hosting package from Aplus.net for all the sites that we host… 150+ sites on two servers. We pay good money to keep these sites functioning, backed up and updated. We have had the servers with Aplus.net for sometime now and I wanted to make sure that there were no problems with my service.

Well, this is where the story gets interesting. continue reading...

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