Be the expert
If you are willing to help your customer with problems that you can't make a profit from, they will recognize you for the expert you are. Don't be afraid to help your customer find the right solution to their problem... even if you can't provide it.
Corey Smith is the president of Tribute Media a web development firm providing high performing, industry specific websites. He is a businessman, writer, technology fanatic, graphic designer and web developer. His greatest passion is teaching, consulting and speaking.
You can find him on Twitter, FaceBook, FriendFeed, and LinkedIn.
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