Live Chat

For CopierCatalog.com, I needed to get a good live chat software. I wanted to make sure that I was available to talk with clients that needed immediate assistance. Both from a sales perspective as well as a support perspective.

I started some research. I first thought about using Skype as my software because I am in Skype all the time. But the problem with that is that in order for someone to chat with me via Skype, they need to have Skype loaded with an account. I wanted this to be easy for them so I didn't want them to have to load anything. Skype should consider making an anonymous web client. continue reading...