Phone

In our fast paced world, it becomes ever more important for us to get rid of the distractions that prevent us from doing what needs to be done.

One of the most common things that prevents tasks from being completed is the need to talk about every little detail on the task.

So often we feel that the instructions we give in writing aren’t good enough so we want to talk with the person on the phone or in person. I understand that sometimes a face to face or a phone call can communicate effectively, but in order for that person to truly understand what we want, they have to write it down anyway.

When we have simple questions or simple comments that need to be made, do we really need to talk so much? continue reading...

When I shop, I really don't like to talk to anyone from sales until I understand what it is I want. Then, I only want to talk with them to fulfill the order. That is why when I go to the store, I get frustrated when the commissioned sales person asks if there is anything they can help me find. (But, admittedly, I am a hypocrite, because I also get a little upset when they don't flock to me the instant I need them).

So, because of this attitude of mine... this complicated dichotomy of how I view people should interact with me, I prefer to do much of my research and shopping online. I get to be all by myself until I need someone and then I get to engage the sales staff when I am ready.

The real problem I have with so much online shopping places is the lack of proper communication options for me. I personally don't want to talk with a sales person on the phone. I don't want to call. I don't want to get a call back. I am on the internet because I want privacy. I want to be a part of my own little world until which point I am willing to purchase and give you my personal information. continue reading...