Policy

Do Your Collection Policies Ruin Your Brand?

invoices and collections Earlier in the year, our van met with an untimely demise. We had just signed up with Farmer’s insurance a week before and they were great. We were very pleased with how they handled it (our insurance rates weren’t too happy, though).

About the same time, we returned our truck on lease end. Both vehicles were leased through Chrysler Financial.

The problem came when Chrysler Financial couldn’t get things right on the final payment. This is an amazing story that anyone should understand if you have to collect on any debt. I am going to tell this story in the form of what lessons should be learned. continue reading...

Law Doesn’t Make It So.

I am often at a boiling point thinking about the laws we have. We have so many laws that infringe upon our personal rights. Laws as simple as a requirement to wear a seatbelt to as critical as the laws that protect one against violence from another.

image I heard on the radio today that more and more businesses are putting into place no gun policies. As if telling someone, that wants to bring a gun, that it is wrong will magically stop that person from bringing a gun. It is the same with any law that we have. Making a law requiring seatbelts, speed limits, shoplifting, larceny, theft, drugs, etc does not, nor ever will prevent a "thing" from happening.

Congress can pass laws till they are blue in the face. Businesses can have policies that affect customers and, more specifically, employees, but it doesn't make a difference. People do not follow a law or a policy simply because it exists. continue reading...

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